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IPA backs pharmacists to lead expanded scope of practice

Independent Pharmacies Australia (IPA) is strengthening its support for community pharmacy through its Expanded (Full) Scope of Practice Support Program, equipping its member pharmacists with the clinical capability, confidence and business support to deliver expanded services in-store.

With 31 pharmacists having completed the program and a further 84 enrolled this year, IPA is seeing strong momentum as more pharmacists move to embed expanded scope into everyday practice.

IPA Managing Director Steven Kastrinakis said the program reflects IPA’s long-term commitment to the future of independent pharmacy.

“For IPA, ‘Here for Good’ means standing beside community pharmacists for the long term,” he said. “It’s about giving pharmacy owners and their pharmacists the capability and confidence as their role continues to evolve to deliver more for their patients, while building sustainable, future-ready pharmacies. And as part of our new IPA Community Pharmacy membership, we are contributing $5,000 per pharmacy to help remove barriers and support members to undertake expanded scope of practice training.”

IPA member Ben Wishaw, owner of Twin Waters Pharmacy, said practising to his expanded scope enables him to deliver more comprehensive care.

“Practising to expanded scope means operating as the best pharmacist I can be and providing better healthcare to the people around me,” he said.

“IPA supported me from day one, from training to assessments, as well as business support such as consultation room preparation, procedures and policies, and in-store promotion to embed services into everyday practice.”

IPA’s Full Scope of Practice Support Program (L-R): Michael Allen – Toogoolawah Pharmacy; Natalie Allen – Toogoolawah Pharmacy; Audrey Teoh – IPA; Nikita Ranchod – IPA; Linda Wallin – Mooloolaba Pharmacy; Jonathan Bray – Coonabarabran Pharmacy

IPA’s program combines clinical education with practical, in-pharmacy execution, supporting members to integrate services, workflows and patient engagement into their business.

As part of its ongoing commitment, IPA will host its second Pharmacist Academy Conference from 20–22 July in Manly, NSW to further enhance members’ expanded scope of practice capabilities.

By bridging clinical capability with operational delivery, IPA is positioning independent pharmacies as accessible, trusted healthcare destinations and ensuring that their member pharmacies are ready to play a greater role in Australia’s primary healthcare system.

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Media Contact:
Nimfa Martinez
Head of Communications, Events & PR
Independent Pharmacies Australia
Email nimfa.martinez@ipagroup.com Phone 0433 122 713


About IPA

At IPA, we are unifying independent pharmacies to help Australian communities access convenient and affordable healthcare. As the largest independent pharmacy network with circa 1100 member pharmacies, we are on a journey to make IPA known to Australians as a leading healthcare and pharmacy brand. To achieve this, we are using our scale to simplify pharmacy operations through our technology, health programs, merchandise solutions, and training. We are also creating marketing programs and tools to amplify the unique care our pharmacies offer to their communities.

Website: www.ipagroup.com