Better terms. More tools.
Stronger returns.
The IPA Roadshow wrapped up across Melbourne, Perth, Brisbane
and Sydney last week – and it was one of our most energising events
yet. A big thank you to everyone who joined us in person.
These are the key highlights every member should know –
the initiatives driving real results for independent pharmacy, from
trading terms to private label, loyalty to professional services, and
what it means for your pharmacy.
Building the Future of Independent Pharmacy
IPA Community Rollout
520
80+
IPA Community
Pharmacies
Pharmacies
with Signage
Completed
Onboarding
Supporting independent pharmacy to remain strong,
relevant and trusted in every local community.
Thank you to every pharmacy that has joined IPA Community.
PIPrivAate LEabsesl entials
56%
TOP SELLERS
▶ Hot / cold packs
▶ Sports tapes
Average Margin
per SKU
▶ Pill boxes & cutters
110 SKUs from October 2026
FIRST 2 MONTHS
▶ 8,000 units sold
▶ $60K revenue
▶ 67% avg GP
Trading Terms
Strategic Range
Buying power that grows
automatically every quarter
as the IPA network expands.
+1.22%
Gross Profit
Improvement
Kenvue Partnership
Kenvue Direct Deals
%
35% Standard
No minimum
65OFF
order required.
Everyday
Discount
TLeechsnoslogSy tock, More Working Capital
10–15%
stock reduction
$40K – $70K
12% avg
per pharmacy per review
per review
Scope of Practice
Delivering More Vaccinations
2025
2026
+105%
YoY increase
MAacrkcetiengss to Marketing 24/7
saved across
the network
$228K
189
844
$1223 avg per pharmacy
pharmacies
artworks
Marketing
Loyalty Drives Real Basket Growth
vs
$39.98
$61.02
Loyalty Customer
Retail Basket
Non-Loyalty Customer
Retail Basket
Every increase in loyalty participation drives stronger
customer value and higher basket spend.
53%
+$21
larger basket
per visit
Catalogue Program
Reaching Communities & Delivering Real Sales Growth
Catalogues Distributed
IPA Sales up
Annually
11 Million
$
7.17%
CDC Sales up
Loyalty Club Members
11.2%
Reached via EDM
605,000
*based on a 12-month average
Academy
Building Capability in Your Pharmacy
11,050
Completed
1,508
387
87
Training Modules
Employees
Trained
Pharmacies
Active
Published
Modules
What’s coming?
Pharmacist Academy
20-22 July 2026 · Sydney
SOLD OUT
Practical, accredited CPD built for
independent pharmacy owners
and their teams.
FIND OUT MORE
Member Summit
15–18 September 2026 · Cairns
The biggest IPA event of the year –
where we will share the 3-year plan
and 2027 activities to grow your
professional services capability,
build your reputation as the local
choice in community pharmacy,
and ensure you have a clear plan to
grow foot traffic, sales and
profitability for your pharmacy.
FIND OUT MORE
Talk to Your IPA Representative
Whether you’re already using these tools or just getting started,
your IPA Representative is here to help you make the most of
every initiative – specific to your pharmacy.